Customer Testimonials
Jeff was an amazing sales guy and did everything he could to make the deal.
All of my needs were met from the sale through the shop for some repairs after the sale.
I did my entire buying process online and it could not have gone better! Fast, fair and made me feel like I had made the right choice, Definitely will be back!
Great experience at the Ford service center! I’ve had several service appointments here and every visit has been excellent. The staff is genuinely nice and easy to work with—they explain everything clearly, never push unnecessary work, and make the whole process feel simple and stress-free.
Second time purchasing a vehicle from the them and they make the process smooth and painless. Thanks David for your help
Called before I drove a hour to make sure vehicle was available. I spoke with a Jake in sales who was cocky on the phone. I almost decided to call a different dealer and purchase a vehicle from them that I had looked at previously. I decided to drive up and look at the vehicle anyway . When I arrived I was greeted outside by Patrick who did a excellent job and the rest of the team was awesome. I purchased the vehicle that day with no issues. To bad for Jake in sales as his cockiness almost lost the dealership ... Read More Google - Oct 4, 2026
Called service department about a safety recall on my F150, talked to Mike in service , right out the gate he treated me terrible, telling me oh no you truck doesn’t have a recall, I said I have the letter in my hand, then, oh yes your truck has a recall he tells me, very rude talking down to me, so I told him about a customer satisfaction program 26N04, once again rude taking down to me telling me my truck doesn’t qualify, I said how can you tell me that over the phone, it has to meet certain ... Read More DealerRater - Oct 2, 2026
I took my truck and have it serviced and the service writer that was there wasn’t real pleasant to talk to. I had made the appointment with a different service rider Wyatt and he was out for lunch. Woodhouse i asked me if the job was done, right everything is computer download upgrades so I don’t know if they’ve done it right
One of the best sales experiences I've ever had at a dealer. Nate in sales was awesome, the finance staff were great. 10/10 experience!
Very disappointing experience at this Ford dealership.
I walked in genuinely interested in purchasing a truck. One of the first things the salesman asked me was whether I was a pipeliner. I found that to be an odd and somewhat rude assumption to make about a customer rather than simply asking what I was looking for and how he could help.
He found a truck that fit what I wanted, but their price was higher than what I had been seeing elsewhere. As I was getting ready to leave, the salesman asked if I would speak with his sales manager, ... Read More Google - Sep 19, 2026
I had bad experience in the past, because of location convenience I thought i would try again, however even if i have to driver farther i will take it somewhere else,I have a recall for one problem and a recommended part replace by ford if bad for another, well I had my computer scan and that part came up as bad.. Oh no, says the so called service person, after her told me my truck wasn't involved in a recall also, which it was, i have all the letters from Ford, you know i don't get it, ... Read More Google - Sep 3, 2026
Friendly, personal and easy to work with. Ask for Austin Snow if you want an awesome experience. Highly recommend.
Absolutely fabulous experience. I have purchased from woodhouse before but attempted to give H and H a chance since they are by my house. H and H was horrible to deal with and wouldn't discuss vehicles without me coming in. I called my old contact at woodhouse, and he got me to Denton the salesman at the South Plattsmouth location. I did everything via phone conversation which was critical with the busyness of my schedule. Denton made the process painless and so smooth. The first time I stepped foot on dealership was to sign paperwork and pick-up truck. I ... Read More Google - Aug 27, 2026
I gave this salesman a hard time haggling but he was a great guy… he didn’t take it personally and that was cool. Wife got the car and it’s a done deal
Great customer service!
Denton is amazing to work with! Very seamless and everything was ready when we came in to take delivery of our new Bronco. 10/10 highly recommend!!
Doug in the service center is always so nice and provides great customer service. I did the car pick up and return and they did a great job. Everyone at the dealership is so helpful and do great work.
Scheduled an oil change on line and needed to wait. When I arrived I was told (after driving down from Omaha) that they had only one oil change tech, and someone else booked the same time. I was told that my appointment was scheduled under the service manager and he doesn’t even have a team! I will never return to this location!
Ford Woodhouse South was polite, prompt, and kept me nicely informed. We feel very secure that our vehicle will not let us down out on the road and they earned our trust.
The service department was very helpful/communicative. I appreciate their attention to detail and willingness to listen/talk to me about my questions/issues.
I reached out to Woodhouse via the internet and happened to get connected to David Jimenez. For the start, he worked to understand our needs and work with me to get to a great deal. Austin, the finance manager was also very helpful and made the process very efficient. If you’re looking for a new car, I highly recommend reaching out to David at Woodhouse.
Austin was awesome. He kept us informed and knew everything we needed to know about our Ford Maverick which we purchased 6/6/26. We are so happy with this pickup and glad we did business with this fine young man. Great job Austin. Best of luck in your career. Carmen and Marcia Klein
They are so accommodating to work with a busy schedule! Through email, text messages and delivery of vehicle. Just shows they understand people have more important things to do than worry about buying a vehicle!
The salesman was very professional and attentive to our wants and needs. He went beyond what was expected and the business manager very top notch. We were in and out.
Excellent service department. Nice dealership, everyone was friendly and helpful.
I brought my newly purchased pickup in to fix a paint chip. They simply blobbed some paint on and sent me on my way. I expected it to look much better.
Great sales team, especially David. He made the buying process as smooth as I've ever had! I will travel the extra mileage to Plattsmouth for all of my Ford needs.
Awesome service, fast and kind.
Added a $30 Labor fee for a tire rotation and an oil change. I have an active recall on the vehicle. It was not taken care of while in service and it’s a simple reprogramming issue. Their team did not even ask about it and they had the vehicle all day, 8am to 4:30pm
Service was great and they take care of my Truck. Even though it’s 9+ years old!
Sells staff was friendly just didn't like that I had to pay a dock fee they should just automatically incorporate that into the price
My experience with Woodhouse Ford South in Plattsmouth is always outstanding. The service is done correctly and on time. The people are professional and always ready to help.
They installed my new bed cover on my truck in about 25 minutes!
I scheduled a service appointment online which did not display the price for the appointment which I thought was kind of weird. I get there and say I have an appointment, the guy rolls his eyes, huffs and puffs like he hates his job, then gets me signed in. I end up finding out it’s going to be $190 to diagnose my broken radio which I thought was insane but went along with it. It takes them about 30 minutes to tell me that I need my audio control module replaced which seemed obvious. The guy did take off $20 since it “... Read More Google - Mar 24, 2026
Oil change was done on time, and they have a nice waiting room.
Great experience all around! Courteous folks working there that are knowledgeable and willing to help you get the best fit on your vehicle. Our sales person Patrick was great!
By far the best experience I’ve had with a dealership and salesman !!! I live in Texas and stumbled across Woodhouse while looking for a truck to purchase. This is how I came in contact with Austin Snow. I have very strict requirements when it comes to business relations, especially not being there to physically see the vehicle. Austin was very easy to work with and by far exceeded my expectations!!! Austin did everything I asked of him without hesitation and very promptly!! Highly recommend Austin and Woodhouse!!!
Great place to get your Ford serviced. The staff is always helpful and I love the new video and digital checklist. Makes me happy to have two Fords!
DO NOT BUY anything from Woodhouse Ford Plattsmouth. I am writing to formally express my serious dissatisfaction with my recent experience at Woodhouse Ford Plattsmouth.
I was initially quoted a very competitive price on a new vehicle, along with a strong trade-in offer. Based on those written quotes, I made the decision to move forward to buy from Woodhouse Ford Plattsmouth. However, once I told Woodhouse I would like to buy, the pricing changed. I was given multiple explanations as to why the original numbers could not be honored, despite having the email documentation clearly outlining the agreed-upon figures.
I ... Read More Google - Feb 17, 2026
Rob consistently provides excellent customer service. He is always friendly, helpful, and extremely knowledgeable about Ford products. Rob goes out of his way to be accommodating and make every experience smooth and enjoyable. His professionalism and genuine care truly set him apart. Rob is the reason we continue coming back — he is absolutely top-notch and a true asset to the dealership.
Go to Patrick!. He will make it easy, Efficient and without a lot of mansplaining 🤓 Made it a breeze to buy a car. Really went out of his way to bring cars From other lots to me and help me find the right one on a very tight deadline.
Fantastic service department managers and service technicians.
Austin is the best salesman to work with! This was my first time buying my own car with everything I wanted, and Austin helped so much. He was so understanding with how indecisive I was and, in the end, he helped find the perfect car for me. I couldn't be happier with how easy the whole process was. I know exactly where and who I'll be working with for my next car!
My husband and I had a great experience with Patrick, he was fantastic. Answered all our questions and made us feel confident in the vehicle we purchased. He made the process easy, if you need a salesman I couldn’t recommend him more!
Woodhouse south is great place to buy a new or used car or truck. Patrick is sale your man he will go the extra mile for you. If there a deal to be made he will work his tail off for you and answer all questions.
Was easy to get my truck in for service.
Worked with Patrick to buy my brand new 2025 explorer St. It was the easiest car buying experience I've ever had, this is my fourth new car I've purchased. He worked with me via email, negotiated a good deal for both parties, and got me a great number for my trade. His follow-through, customer service, and attitude put this situation over the top. I also worked with Austin in the finance office. He was very easy to work with. Explained my options for the various products they sold. Wasn't pushy and explained how the plans worked to the ... Read More Google - Dec 22, 2025
Fast, easy, friendly service!!! Was in and out within 20 minutes for an oil change.
We had an excellent experience buying a new truck from Aaron our salesman and Aaron in finance.
Everyone was courteous and helpful, and we like the pickup but have had a lot of complications with the truck, the check engine light was on when we looked at the truck and was taken care of by woodhouse, but then a new starter had to be put in by another dealer after only owning the truck a week.
Amazing customer service! If you come in uncertain about what you want talk to Michael, he made my process quick with no hassle!
map shows higher power charger.. all good call me curious on .45 cents per KW how much do you get. Still good review as thanks used restroom
Posted a few months earlier about a 2020 Ford Edge I helped my daughter buy. It had about 50,000 miles. At 88,000 the transmission went out. They said our review was passed on to management, we never heard from them. Now 6 months later the catalytic converter is going out. Never buy a Ford Edge and don't expect a response from them. The Edge is a lemon. We'll buy elsewhere and not a Ford. I've had Fords for 50+ years.
If I could give them zero stars then I would but it isn’t an options. I bought a car from them two years ago. It was a 2020 Ford edge was only 42,000 miles. Before I even reached 100,000 I replaced the transmission. Now I’m having issues with the rear differential and the Catalytic converter. I’ve put as much money into this car almost as I paid for it. There’s no way a car this new. should have so many problems. I will never return to Woodhouse to buy another vehicle. When we were having the transmission issue, we ... Read More Google - Oct 21, 2025
Requested manifold bolts fixed, sent me the quote to "fix manifold leak". I approved. They only replaced a gasket and then claimed that's all I wanted done and approved the work
Very happy with my latest purchase from Woodhouse Ford South. My sales rep Jeff was quick to accommodate my various requests. Even though I changed my mind several times on features and styles, he graciously found what I was looking for. Appreciate the help!
My experience with Woodhouse Ford South was immaculate. The sales representative Paul was so helpful in getting me my 2025 Bronco on time before an important business trip. I would highly recommend this dealership if you are looking for a car. World class people.
Awesome! Vehicle was on hold at the factory for 3+ weeks. Austin kept me informed.
Brought my vehicle for repairs it took 4 months in the shop got it back with a bent door dent in my hood and a beat up oil pan never leaked oil until I got it back this is the worst shop ever they make sure you will spend more money when you leave I would have gave them zero star of I could
Buying a truck from Woodhouse Ford Plattsmouth was one of the biggest mistakes I’ve ever made. I purchased a 2005 Ford F-150 that was advertised as a “clean, one-owner, low-mileage” vehicle. I trusted the Woodhouse name. That trust cost me $4,394.12 in repairs within days of leaving the lot.
The truck had seized brake calipers, brake pads worn down to <1mm, and other serious safety issues that made it dangerous to drive. No responsible dealership should have allowed a vehicle in this condition to be sold, let alone pass it off as “inspected” and “road-ready.”
I contacted them immediately after ... Read More DealerRater - Jul 10, 2025
They took car right away. They told me what needed to be done. Sales was even able to help. Price was great
Terrible Experience – Buyer Beware
This was my first time buying a vehicle, and I deeply regret choosing Woodhouse Ford in Plattsmouth. I purchased a 2005 Ford F-150 at what I thought was a fair price, but quickly realized they had not disclosed any of the well-known issues with this generation of trucks. When I asked them to replace the exhaust manifold and ball joints—hoping it would help the poor handling—I waited three weeks for the work to be completed. After finally getting the vehicle back, it still drove terribly.
When I voiced my concerns, the salesman was immediately dismissive ... Read More Google - Jun 23, 2025
We bought a 2020 Ford Edge 1.5 years ago with about 50,000 miles at Woodhouse. It has 88,000 miles now and when I went out this morning it would not shift into reverse. We pushed it out of the garage and were able to drive it to Plattsmouth Woodhouse. He said he might be able to find the problem today but about May before they could work on it. I've looked and found the 2020 Edge has ongoing transmission problems. And some lawsuits have been filed. This Edge is junk.
Service advisor advised me to sell my truck to stop the transmission issue I’m having. Asked for several solutions to an ongoing issue with a $70,000 truck. I guess selling it is the only option.
We had a great experience with Woodhouse Ford Plattsmouth. Patrick was great to work with and Al of their personnel are top notch. It’s a short drive from Omaha and well worth it. They’ll be at the top of our list for our next car purchase.
This is the 4 th pick up I have purchased from Woodhouse. I have taken the trucks to Woodhouse for servicing and repairs. Consistent good service.
My lease was running out on my 2022 Silverado so we stopped at the dealership and was helped by Jake. He went above and beyond what was expected and put us in a 2024 F150. Paperwork was a breeze. We had a great experience!
Have the utmost respect for Woodhouse Ford South of Plattsmouth. Especially working with the fine gentlemen of the Service Department to include Mike and Carreo. They do a fantastic job whenever we bring our Bronco Sport in for service. Thanks guys!
The pickup I originally agreed to was recalled and they had to put me into another. Pro Tailgate does not work properly. Title work was delayed and I was not notified - had to call them. Pickup has a shifting issue.
Not great with communication if a problem arises. They did help out greatly with my specific needs but getting answers was a pain in my butt.
Always have a good experience with Woodhouse Ford Plattsmouth the people are friendly, helpful, and knowledgeable.
Amazing service. Quick responses, and good prices. Couldn’t have asked for anyone better than Roberto.
Very informative and responsive. Made our purchase quick and easy. If we lived closer we would definitely use this dealership for additional purchases
Woodhouse Ford was great to work with. They listened to my needs and came up with a vehicle that would fit my needs perfectly. Roberto. Dustin and Joel were awesome. If I need a car again, I would definitely go to Woodhouse South in Plattsmouth. Thank you, Woodhouse!
Roberto made the whole trade in process very easy for us all the way in Minnesota. He was very friendly, very informational on any questions we had, and made sure we had everything we needed for a smooth experience.
Professional, Trustworthy, Honest, Kind, Respectful! Helped us to obtain exactly what we needed! Thank you!
I really liked buying a truck from here. They were really nice staff and I was treated well.
Staff was really nice and helped make the process so quick and simple during my vehicle purchase.
Everybody was kind and pleasant, but it took a little time to get everything done because the guy that had to finish was pretty swamped, but I’m happy with what I got. Thanks for all your hard work.
Roberto was very professional, honest, and trustworthy. He helped us not only to get the best deal for our trade in, but he helped us to ensure that we got the best deal possible for the vehicle we purchased. Thank you!
We arrived thinking we wanted a Bronco Sport and after going over all the different packages with Jake explaining all the details, we found the one we wanted and it is all that we asked for and it was an easy and great experience!
Clean, fast, professional. Roberto did awesome getting me the best deal on the truck and my trade!
BEWARE! The sales staff is not transparent during their communication, and will use the contract fine print from 3 years ago against you. Stay away from Nathan Wittmer, and unless you go through every single verbiage in all contracts, they will gloss over important details in order to get your business. I have been a repeat customer, but apparently things have changed. If you have other options, I would suggest exploring them.
BEWARE! The sales staff is not transparent during their communication, and will use the contract fine print from 3 years ago against you. Stay away from Nathan Wittmer, and unless you go through every single verbiage in all contracts, they will gloss over important details in order to get your business. I have been a repeat customer, but apparently things have changed. If you have other options, I would suggest exploring them.
Friendly people and no pressure to buy. Had a good selection of vehicles. Austin the salesman was great to work with.
This is more around Ford than this dealership but still; we're out 8-9k. We have a 2017 Escape that is over heating and found out there was a, "technical service bulletin" issued. This is a known issue that Ford is aware of with their cars but they do not cover to fix it. We now have a car that has more repairs needed than we owe on the loan and are out $6k. 🙁
They didn’t detail my pickup, nor do any inspections when my 2022 was bought from their lot. No Coolant, no windshield fluid, and only one working tail light, that got me a ticket. Sales guy Patrick was nice, but wouldn’t recommend buying anything used.
Rude and not super eager to help. Went to Baxter instead and had a much better experience.
2024 Ford Explorer. Pat was great as our salesperson. Didn't be pushy in the sale.
We had a wonderful experience at Woodhouse Ford South! Every step of the way we received excellent help. The Salesman, the Manager & the Service people were the best!!! We would highly recommend anyone looking for a vehicle to visit Woodhouse Ford South!
